1. Introduction
Welcome to ANUSHO (“we,” “our,” or “us”). These Terms and Conditions govern your use of the ANUSHO website, [https://anusho.in/] (the “Site”), and the purchase of any products offered on the Site. By accessing or using the Site, you agree to be bound by these Terms and Conditions.
2. E-Commerce Terms of Sale
Eligibility: By placing an order, you confirm that you are at least 18 years old or are transacting with the permission of a legal guardian.
Product Description: We take all reasonable care to ensure that all details, descriptions, and prices of products appearing on the Site are correct. However, we do not guarantee that the product descriptions are entirely accurate, complete, reliable, current, or error-free.
Pricing & Payment: All prices are as listed on the Site and are subject to change without notice. We accept the payment methods indicated on the Site.
Order Acceptance: Completion of the online checkout process does not constitute our acceptance of your order. Our acceptance of your order takes place when we dispatch the product(s) to you, at which point a contract will be formed.
3. Shipping and Delivery
Shipping Policy: We aim to dispatch all orders within 4-5 business days. Delivery times provided are estimates and are not guaranteed. We are not responsible for delays caused by the shipping carrier.
Risk of Loss: Risk of loss and title for items purchased from the Site pass to you upon our delivery to the carrier.
International Shipments: Customers are responsible for any customs duties, taxes, or import fees levied by the destination country.
4. Returns, Exchanges, and Refunds
Returns Policy: You have 2 days from the date of delivery to initiate a return or exchange. Products must be returned unused, in the same condition that you received them, and in their original packaging.
Non-Returnable Items: Items excluded from our returns policy
Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 4 business days.
5. Intellectual Property Rights
Ownership: All content on the Site, including text, graphics, logos, images, product names (e.g., “Cosmo Pop,” “Midnight Mocha Drops”), and the trademark “ANUSHO – Beyond Ordinary,” is the property of ANUSHO and is protected by copyright and intellectual property laws.
Limited License: You are granted a limited license to access and use the Site for your personal, non-commercial use only. You may not copy, reproduce, or commercially exploit any content of the Site without our express written permission.
6. User Conduct and Account Management
Account Security: You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.
Prohibited Use: You agree not to use the Site in any way that causes, or may cause, damage to the Site or impairment of the availability or accessibility of the Site.
7. Limitation of Liability
ANUSHO, its directors, employees, or agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Site; (ii) any conduct or content of any third party on the Site; (iii) any products purchased from the Site.
8. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of INDIA, without regard to its conflict of law provisions. Any dispute arising out of or related to the Site or these Terms shall be subject to the exclusive jurisdiction of the courts located in Gurgaon.
9. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide reasonable notice of any material changes. By continuing to access or use our Site after those revisions become effective, you agree to be bound by the revised terms.